Marketing automations
Emails, flows and triggers that follow up with customers for you, at the right moment and without manual work.
Priced after planning. Every project gets its own scope and estimate, agreed with you before any work starts.
Every project is unique
No two businesses are the same, so no two projects are either. What follows is what a project of this kind includes by default. Before anything is built we plan the work with you: your goals, your people, your systems and your budget. The scope, timeline and cost are written down and agreed first, and nothing starts until you say go.
Who it is for. For businesses that send the same follow-ups by hand, lose customers between enquiry and purchase, or have a CRM and shop that do not share what they know.
Deliverables
What you receive, explained. The exact scope is agreed with you in planning.
Customer journey mapping
We map the steps from first contact to repeat purchase and find where follow-up is missing or late.
Email and flow setup
Welcome, follow-up, abandoned cart and win-back flows designed, written and built.
Triggers based on site and shop behaviour
Messages sent because of what a person did, such as viewing a product, signing up or going quiet.
Connection to your CRM and tools
Contacts, orders and events synced between your shop, CRM and email tool.
Reporting and ongoing tuning
Reports on opens, clicks and revenue, and improvements based on what the numbers show.
Planning comes first
Before building, we settle these four things with you. This is where a project becomes yours rather than a template.
The customer journey
We start from the customer's steps, not from the tool's features.
Data and consent
We check what you know about customers and make sure permissions and unsubscribe handling are right.
Tool fit
We choose or confirm the email and CRM tools that suit your size and systems.
Which flows come first
We rank flows by expected value and start with the ones that pay back fastest.
Included by default
The same working method applies to every project, whatever its size.
In every project
- A written scope you read and approve before any work begins
- A plan split into stages, with a delivery date and cost estimate for each
- Building and testing in a separate copy, never on your live systems
- A preview and a one-page summary of what changed, before anything launches
- Nothing goes live without your approval, and a quick way back to the previous version
- Every piece of AI-assisted work reviewed by a person
- Documentation and a handover, so you are never locked in
In this project
- Customer journey mapping
- Email and flow setup
- Triggers based on site and shop behaviour
- Connection to your CRM and tools
- Reporting and ongoing tuning
Our process is described in detail on the Process page.
Platforms and tools
Examples of what we work with. We recommend what fits your business, not what is easiest for us.
- Klaviyo
- Mailchimp
- HubSpot
- Brevo
- Shopify
- Zapier
Related
Email Automation Starter
Your first automated emails, following up with customers without manual work.
Digital/Social marketing & SEO/GEO
Search, content and campaigns that bring in the right traffic, including visibility in AI-generated answers (GEO).
BI, data and analytics
Dashboards and reporting that show what is actually working, in one place, built from your own data.
Let us plan yours
Tell us what your business is trying to achieve. We will plan it with you before anything is built.
Book a meetingor email contact@wiotly.com